Questions

FAQ.

Direct answers to the questions agents and investors actually ask before registering.

Fees & money
What does it cost to register or submit a deal?

Nothing. There's no registration fee, no listing fee, no subscription. Both agents and investors register and submit for free.

When does DealDeed get paid?

Only when a match introduced by us completes. A fixed introduction fee is invoiced to each agent on the closed match. If a match doesn't close, no fee is payable.

How much is the introduction fee?

The fee is fixed and consistent across agents — it isn't negotiated per match. The current fee is confirmed in writing during onboarding and referenced in each match confirmation before any introduction is made.

Do buyers or sellers pay DealDeed?

No. The introduction fee is paid by the agents, not by their clients. Buyers and sellers pay only the standard transaction costs (agency commission to their own agent at the agreed rate, DLD fees, etc.).

Do you take any portion of agency commission?

No. We don't take a percentage of your agency commission. The introduction fee is a fixed amount, paid by each agent only on a completed match — entirely separate from your commission arrangement with your client. You set your commission with your client as you normally would.

Matching
How are matches actually made?

Manually, by our team, at soft launch. We see the full picture across registered supply and demand and propose matches privately to both sides. As volume grows we'll add tooling, but the editorial judgement stays human.

What counts as a "match"?

A match is proposed when a verified deal aligns substantively with an active requirement on area, type, budget, minimum discount, and intent. Both sides have to engage in the Match Room for it to count as a live match.

Can I see other deals or briefs on the platform?

No. The desk is private. You only see matches that involve you — never the wider book of deals or requirements.

What if I decline a match?

You decline it. No penalty, no cost. We may not propose the same pairing again, but it doesn't affect your other matches.

Why agent-to-agent on every match? What about direct investors?

Investors register directly, but they're paired with a vetted buy-side agent for the actual transaction. This keeps DealDeed as an introducer (not a broker) and ensures both sides of every match have proper regulated representation.

Regulation & role
Is DealDeed a licensed real estate broker?

No. DealDeed is operated by Eastbridge Strategic Partners L.L.C-FZ as an introducer. We are not a RERA-licensed real estate brokerage and do not represent buyers or sellers directly.

Do agents need to be RERA-licensed?

Yes. Every agent on the platform must hold a valid RERA Office Registration Number (ORN) and Broker Registration Number (BRN). We verify before activation.

What is the non-circumvention clause for?

It protects the introduction. If we match two parties who then try to close around DealDeed to avoid the introduction fee, the standing T&Cs say that's not OK. Standard provision in any introducer agreement.

Data & privacy
Who can see my submitted deal or brief?

DealDeed (for verification and matching) and the counterparty agent on any active match we propose to you. Nobody else. The platform never publishes individual deals.

What appears on the public Verified Deals page?

The latest deal we've helped agree or close, shown fully anonymised — type, size, achieved discount, status. Because the card never identifies the project, building, unit, agent or party, no consent is required to publish it.

How is my data stored and processed?

In accordance with UAE Federal Decree Law No. 45 of 2021 (PDPL). Details in our Privacy Policy.

Practical
How long does verification take?

Usually within 24-48 hours of submission for a complete deal. Faster if everything's in order; slower if we need to follow up on missing items.

Can I withdraw a deal or brief?

Yes, anytime from your dashboard. Active matches in progress need to be resolved with the counterparty first.

I'm an Egypt-based introducer / not a licensed agent. Can I work with DealDeed?

The platform is for RERA-licensed UAE agents and investors. If you're a non-licensed introducer with access to genuine deals or brokers, contact us directly — we may be able to work together off-platform on specific cases, but the matching desk itself requires licensed representation.

Other questions?

Get in touch directly.

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